For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way
For SMEs, managed service providers and networks required more advanced features


For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way
For SMEs, managed service providers and networks required more advanced features


YES. The Basic plan feature set includes the most-frequent-used features already and is perfectly suitable for SMB. If you don’t need the advanced features, you can keep using the Basic features as before without any license required.
User can switch between Basic and PRO plan anytime manually under Org > Inventory & License.
However, please be reminded that if you want to use the PRO plan, make sure you have the Pro license associated with the devices you wish to manage.
If you only need AP PRO features, you just need to purchase Pro licenses for your AP device and keep the Switch Feature Plan to “Basic” without any Switch license required.
Contact your local EnGenius Resellers or EnGenius for details
You can change the feature plan back to a free Basic plan with no license required or purchase PRO licenses for managed devices to continue using professional features.
Cloud feature Plan includes Basic and Pro plan. For the “Basic” plan, no license is required for a device. However, for the “PRO” plan, users need to purchase a “PRO” license for each device.
EnGenius offers the flexibility to choose your plan for AP and Switch separately, i.e., users can set the AP feature plan to “PRO” while SW feature plan to “Basic” in the case that users only need to use “PRO” features in AP and no need for PRO features in SW.
For the “Basic” feature plan, no license is required for devices. However, if the user chooses the “PRO” feature plan, then all devices of the category (AP or SW) need to have a valid license (not expired) associated with the device to be able to be managed by Cloud.
No. Only when the device is assigned to a Network under the “PRO” feature plan requires a valid license. Other devices in inventory do not need any license.
There are two scenarios the license will start to burn (the “activation date”):
When the device associated with a license is assigned to a Network, the license will start to burn.If the device with the license is never assigned to a Network nor the license has never associated with a device, the license will be activated automatically in 90 days after the issued date (the date the license key is submitted )
* If the device with the license is kept in Inventory without being assigned to a Network, the license will not start to burn until 90 days after the license issued date.
YES. If the license is expired under the “PRO” feature plan, the device can still be functional as before the license expired, but it can not be configurable nor manageable from the EnGenius Cloud platform.
YES. When the license starts to burn from “activation date”, it will keep burning (countdown) until “Expired date” no matter if the user chooses which feature plans (Basic or RRO).