Privacy Policy

As described in our Tools & Services, we may share your personal information with third parties for a variety of reasons.

We may disclose your personal information to other members of the EnGenius corporate family or to third parties. This disclosure may be required for us to provide and to provide you access to our Services, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, or illegal activities related to our Services.

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We have Tools & Services that describes in detail the personal information we may collect from you and the circumstances for disclosure, including your ability to limit that sharing in some scenarios.

EnGenius may share user information with third party processors (such as service providers or vendors, e.g. Amazon AWS services) worldwide who help with the business operations. Contracts with third-party processors require sufficient technical and organizational security measures, limit the use of user information to purposes defined by the data controller and retain control of user information where applicable. Additionally, we will only transfer your information to third party processors that provide an adequate level of protection (for instance by entering into contracts based on the model clauses for the transfer of EU user information to processors established in third countries published by the European Commission).​

We provide the contact information in each policy of tools & services for your updating and changing requests.

You may remove your profile in registered tools or services account. When you choose to delete your account, all your registration information and access are removed as well. This cannot be recovered and restored. In some cases that you had provided your information to us without personal account registered, please Contact Us to erasure your data.

In accordance with applicable law, we may remove your information, or make it anonymous, as soon as reasonably possible based on your account activity. We may also delay an account closure or retain your information to conduct an investigation or if required by law. Once we no longer have a need to retain information, it is erased in accordance with our retention and deletion policies.

The Privacy Center pages on EnGenius site answers many of our customers’ frequently asked questions. If you still have questions after viewing our policies, please Contact Us for further support.