Start with FREE Essential Features and Empower with the PRO License

Cloud Feature Plans Comparison

Basic
Basic Plan

For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way

PRO License
Professional Plan

For SMEs, managed service providers and networks required more advanced features

Cloud License Price
FREE (no license needed)
Platform-wide​
Cloud Network Management
Easy Administration
Smart Networking
Visualized Insights
Statistic Data Stored question circle
The statistics period on dashboard and log stored
3 days
30 days
Team Members question circle
The administrators (admin or viewer) of Org and Networks
10 users
Unlimited
Clone Network question circle
Create a new Network with same network-wide settings of an existing Network
Cloud Radius and Voucher Service question circle
The authentication entries allowed while use EnGenius Cloud Authentication including authentication users and voucher users
100 entries
10000 entries
Alert Notification question circle
More options to configure for notification
On-line/ off-line
Backup & Restore question circle
Pro plan can backup all Network-wide settings and restore in case mis-configuration during the period
(Network-wide settings)
Client List Export (.csv) question circle
Export client list as .csv file
API Integration (3rd party) question circle
API calls required by 3rd party platform
Scheduling Report System question circle
Basic can generate only 1 report. Pro plan can schedule the report regularly
1 report
Customer Support
Limited support
Priority support with on-line tool
AP PRO License
Access Point
Client Timeline question circle
Pull up an entire history of the client device to trace back the time and behavior when a network problem may have originated.
Wi-Fi Floor Plan Heatmap question circle
Simulate and visualize the signal strength based on AP’s location
Wi-Fi Floor question circle
Pro plan allows user to add obstacles like walls and see how those obstacle might take effect on the heat map. Virtual AP can be added to see the heat map coverage before purchase
(Obstacle & Virtual AP)
Dynamic VLAN question circle
Same SSID can have multiple VLANs
myPSK question circle
Same SSID can have different PSK mapping to different VLANs
(dynamic/ private PSK)
VLAN Pooling question circle
VLAN is randomly assigned to client
Broadcast Suppression question circle
Suppress broadcast and multicast traffic to WiFi
Facebook Wi-Fi 2.0 question circle
Allow guests to luse free WiFi by visiting the shop's Facebook page
AD/ LDAP/ Google Authentication question circle
Support AD / LDAP server and Google Authentication
Live Diagnostic Tools question circle
Ping, Speed Test, Trace Route, Channel Utilization
Limited
Live Client List question circle
Real-Time connected client list
RF Spectrum Analysis ** question circle
Spectrum Spectrogram waterfall map
AirGuard** question circle
WIDS/WIPS
Wireless intrusion detection and prevention system
Zero-Wait DFS ** question circle
Provide an uninterrupted change of DFS channels and avoid connection disruption from radar detection
**Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch PRO License
Switch
Switch Template question circle
A switch template including all port configured can be applied to all switch of same model type in the Network
(Port Configuration)
Network Topology question circle
Displays all the devices managed by EnGenius Cloud and the relationships between network devices.
EnGenius devices only
EnGenius and 3rd-party devices

Upgrade Your Networks with PRO Licenses

Bundle with one-year PRO License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name
AP-1YR-LIC
AP-3YR-LIC
SW-1YR-LIC
SW-3YR-LIC
License Description
EnGenius Cloud PRO license for Access Point, 1-year subscription
EnGenius Cloud PRO license for Access Point, 3-year subscription
EnGenius Cloud PRO license for Switch, 1-year subscription
EnGenius Cloud PRO license for Switch, 3-year subscription

Cloud Feature Plans Comparison

Basic_badge_out
Basic Plan

For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way

Platform-wide​​
Access Point
**Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch
PRO_badge_out
Professional Plan

For SMEs, managed service providers and networks required more advanced features

Platform-wide​​
Basic badge AP 8
Access Point
**Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch PRO License
Switch
Upgrade Your Networks with PRO Licenses
Bundle with one-year Pro License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name & License Description
AP-1YR-LIC
EnGenius Cloud PRO license for Access Point,
1-year subscription
AP-3YR-LIC
EnGenius Cloud PRO license for Access Point,
3-year subscription
SW-1YR-LIC
EnGenius Cloud PRO license for Switch,
1-year subscription
SW-3YR-LIC
EnGenius Cloud PRO license for Switch,
3-year subscription

Frequently Asked Questions

YES. The Basic plan feature set includes the most-frequent-used features already and is perfectly suitable for SMB. If you don’t need the advanced features, you can keep using the Basic features as before without any license required.
User can switch between Basic and PRO plan anytime manually under Org > Inventory & License. However, please be reminded that if you want to use the PRO plan, make sure you have the Pro license associated with the devices you wish to manage.

If you only need AP PRO features, you just need to purchase Pro licenses for your AP device and keep the Switch Feature Plan to “Basic” without any Switch license required.

Contact your local EnGenius Resellers or EnGenius for details
  • Place the license order with a mail list which you would like the receive the license key after the order is completed.
  • One License Key will be generated per each line of the License Order (i.e., AP-1YR-LIC * 10)
  • People in the mail list will then receive a mail with multiple PDF files. Each PDF file includes one unique License Key.
  • Enter the License Key in the Inventory & License > License page, and multiple licenses will be generated by the License Key on the License page.
  • Then you can associate each License to a device.
You can change the feature plan back to a free Basic plan with no license required or purchase PRO licenses for managed devices to continue using professional features.
Cloud feature Plan includes Basic and Pro plan. For the “Basic” plan, no license is required for a device. However, for the “PRO” plan, users need to purchase a “PRO” license for each device.

EnGenius offers the flexibility to choose your plan for AP and Switch separately, i.e., users can set the AP feature plan to “PRO” while SW feature plan to “Basic” in the case that users only need to use “PRO” features in AP and no need for PRO features in SW.

When a new device is purchased, the device comes with one year free PRO license starting from the date the user registers the device to an Organization.

For the “Basic” feature plan, no license is required for devices. However, if the user chooses the “PRO” feature plan, then all devices of the category (AP or SW) need to have a valid license (not expired) associated with the device to be able to be managed by Cloud.

No. Only when the device is assigned to a Network under the “PRO” feature plan requires a valid license. Other devices in inventory do not need any license.

There are two scenarios the license will start to burn (the “activation date”): When the device associated with a license is assigned to a Network, the license will start to burn.If the device with the license is never assigned to a Network nor the license has never associated with a device, the license will be activated automatically in 90 days after the issued date (the date the license key is submitted )

* If the device with the license is kept in Inventory without being assigned to a Network, the license will not start to burn until 90 days after the license issued date.

YES. If the license is expired under the “PRO” feature plan, the device can still be functional as before the license expired, but it can not be configurable nor manageable from the EnGenius Cloud platform.

YES. When the license starts to burn from “activation date”, it will keep burning (countdown) until “Expired date” no matter if the user chooses which feature plans (Basic or RRO).
Every device comes with a one-year free “Pro” license for users to try on the “Pro” features, starting from the date the user registers the device to an Organization.