Start with FREE Essential Features and Empower with the PRO License

Cloud Feature Plans Comparison

Basic
Basic Plan

For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way

PRO License
Professional Plan

For SMEs, managed service providers and networks required more advanced features

Cloud License Price
FREE (no license needed)
Platform-wide​
Cloud Network Management
Easy Administration
Smart Networking
Visualized Insights
Statistic Data Stored question circle
The statistics period on dashboard and log stored
3 days
30 days
Team Members question circle
The administrators (admin or viewer) of Org and Networks
10 users
Unlimited
Max Network no. in an Org question circle
The maximum number of Neworks you can create in an Orgnization
50
5000
(Recommend 500)
Cloud Radius and Voucher Service question circle
The authentication entries allowed while use EnGenius Cloud Authentication including authentication users and voucher users
100 entries
10000 entries
Change Log question circle
More detail change information is provided in Pro feature plan
Alert Notification question circle
More options to configure for notification
On-line/ off-line
Backup & Restore question circle
Pro plan can backup all Network-wide settings and restore in case mis-configuration during the period
Clone Network question circle
Allows you to clone network-wide settings from the backup when creating the Network
Client List Export question circle
Export client list as .csv file
API Integration (3rd party) question circle
API calls required by 3rd party platform
Scheduling Report System question circle
Basic can generate only 1 report. Pro plan can schedule the report regularly
1 report
Customer Support
Limited support
Priority support with on-line tool
AP PRO License
Access Point
Client Timeline question circle
Pull up an entire history of the client device to trace back the time and behavior when a network problem may have originated.
Wi-Fi Floor Plan Heatmap question circle
Simulate and visualize the signal strength based on AP’s location
Wi-Fi Floor question circle
Pro plan allows user to add obstacles like walls and see how those obstacle might take effect on the heat map. Virtual AP can be added to see the heat map coverage before purchase
(Obstacle & Virtual AP)
myPSK question circle
Same SSID can have different PSK mapping to different VLANs
(dynamic/ private PSK)
VLAN Pooling question circle
VLAN is randomly assigned to client
Broadcast Suppression question circle
Suppress broadcast and multicast traffic to WiFi
Facebook Wi-Fi question circle
Allow guests to luse free WiFi by visiting the shop's Facebook page
Auto VPN (with ESG) question circle
Allow AP to establish VPN tunnel to remote EnGenius Gateway
AD/ LDAP/ Google Authentication / Azure AD question circle
Support AD / LDAP server and Google Authentication
Live Diagnostic Tools question circle
Ping, Speed Test, Trace Route, Channel Utilization
Limited
Live Client List question circle
Real-Time connected client list
RF Spectrum Analysis * question circle
Spectrum Spectrogram waterfall map
AirGuard question circle
WIDS/WIPS
Wireless intrusion detection and prevention system
Zero-Wait DFS * question circle
Provide an uninterrupted change of DFS channels and avoid connection disruption from radar detection
Ble Client List* question circle
Displays the surround Bluetooth clients scanned by AP
Smartcasting question circle
Stream the subscribed media to the TV through Chromecast
Radius Load Balance question circle
Have redundancy when the first RADIUS is not reachable
SSID on LAN question circle
Allow to connect SSID when connecting LAN port.
Packet Capture question circle
Capture a live snapshots of traffic on the network
Block/VIP Client question circle
Numbers of clients you can block or grant VIP privileges to in your network
100
1000
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch PRO License
Switch
Switch Template question circle
A switch template including all port configured can be applied to all switch of same model type in the Network
(Port Configuration)
Real-time Wired Client List question circle
Displays the Real-time client list of the Switch forwarding table
PD Lifeguard question circle
Monitor the status of the port-connected device to run power cycle when needed
Auto Cam Lifeguard question circle
Monitor the status of the webcam to run the power cycle when needed
IGMP question circle
Pro plan can do detail configuration of IGMP
Basic
Extended Range question circle
Support more than 100 meter
Switch Backup & Restore question circle
Back up Switch network-wide setting
Packet Capture (.pcap) question circle
Support to capture live network packet data from 3rd party network analyzer
Diag Tools question circle
Bunch of tools to help you diagnose your Switch , including Ping, Cable Test, and Trace Route..etc
Limited
Full / real-time client
MAB (MAC Auth Bypass) question circle
For network devices that do not support 802.1x, MAB can be enabled to perform MAC authentication for network access
Network Topology question circle
Displays all the devices managed by EnGenius Cloud and the relationships between network devices.
EnGenius devices only
EnGenius and 3rd-party devices
badge PRO GW
Gateway
Auto VPN question circle
Auto VPN allows EnGenius ESG to establish VPN tunnel automatically with few clicks.
Auto VPN NAT Traversal question circle
When ESG is behind a NAT network device, Auto VPN allows EnGenius ESG to establish VPN tunnels automatically without manually configuring port forwarding on the NAT device.
VPN Topology question circle
Display the topology for VPN connections on google map
VPN Traffic Usage question circle
Display traffic statistics for Site to Site VPN connections
VPN Client (IPsec) question circle
Client VPN provides a remote access service for the road warrior to access the intranet securely
Backup & Restore question circle
Backup and restore network-wide settings for Gateway configuration
Network Clone question circle
When a new ESG is deployed for a new Network, the configuration can be cloned from another Network.

Upgrade Your Networks with PRO Licenses

Bundle with one-year PRO License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name
AP-1YR-LIC
AP-3YR-LIC
SW-1YR-LIC
SW-3YR-LIC
GW-1YR-LIC
GW-3YR-LIC
License Description
EnGenius Cloud PRO license for Access Point, 1-year subscription
EnGenius Cloud PRO license for Access Point, 3-year subscription
EnGenius Cloud PRO license for Switch, 1-year subscription
EnGenius Cloud PRO license for Switch, 3-year subscription
EnGenius Cloud PRO license for Gateway, 1-year subscription
EnGenius Cloud PRO license for Gateway, 3-year subscription

Cloud Feature Plans Comparison

Basic_badge_out
Basic Plan

For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way

Platform-wide​​
Access Point
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch
Gateway
PRO_badge_out
Professional Plan

For SMEs, managed service providers and networks required more advanced features

Platform-wide​​
Basic badge AP 8
Access Point
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch PRO License
Switch
badge PRO GW
Gateway
Upgrade Your Networks with PRO Licenses
Bundle with one-year Pro License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name & License Description
AP-1YR-LIC
EnGenius Cloud PRO license for Access Point,
1-year subscription
AP-3YR-LIC
EnGenius Cloud PRO license for Access Point,
3-year subscription
SW-1YR-LIC
EnGenius Cloud PRO license for Switch,
1-year subscription
SW-3YR-LIC
EnGenius Cloud PRO license for Switch,
3-year subscription
GW-1YR-LIC
EnGenius Cloud PRO license for Gateway,
1-year subscription
GW-3YR-LIC
EnGenius Cloud PRO license for Gateway,
3-year subscription

Frequently Asked Questions

YES. The Basic plan feature set includes the most-frequent-used features already and is perfectly suitable for SMB. If you don’t need the advanced features, you can keep using the Basic features as before without any license required.
User can switch between Basic and PRO plan anytime manually under Org > Inventory & License. However, please be reminded that if you want to use the PRO plan, make sure you have the Pro license associated with the devices you wish to manage.

If you only need AP PRO features, you just need to purchase Pro licenses for your AP device and keep the Switch Feature Plan to “Basic” without any Switch license required.

Contact your local EnGenius Resellers or EnGenius for details
  • Place the license order with a mail list which you would like the receive the license key after the order is completed.
  • One License Key will be generated per each line of the License Order (i.e., AP-1YR-LIC * 10)
  • People in the mail list will then receive a mail with multiple PDF files. Each PDF file includes one unique License Key.
  • Enter the License Key in the Inventory & License > License page, and multiple licenses will be generated by the License Key on the License page.
  • Then you can associate each License to a device.
You can change the feature plan back to a free Basic plan with no license required or purchase PRO licenses for managed devices to continue using professional features.
Cloud feature Plan includes Basic and Pro plan. For the “Basic” plan, no license is required for a device. However, for the “PRO” plan, users need to purchase a “PRO” license for each device.

EnGenius offers the flexibility to choose your plan for AP and Switch separately, i.e., users can set the AP feature plan to “PRO” while SW feature plan to “Basic” in the case that users only need to use “PRO” features in AP and no need for PRO features in SW.

When a new device is purchased, the device comes with one year free PRO license starting from the date the user registers the device to an Organization.

For the “Basic” feature plan, no license is required for devices. However, if the user chooses the “PRO” feature plan, then all devices of the category (AP or SW) need to have a valid license (not expired) associated with the device to be able to be managed by Cloud.

No. Only when the device is assigned to a Network under the “PRO” feature plan requires a valid license. Other devices in inventory do not need any license.

There are two scenarios the license will start to burn (the “activation date”): When the device associated with a license is assigned to a Network, the license will start to burn.If the device with the license is never assigned to a Network nor the license has never associated with a device, the license will be activated automatically in 90 days after the issued date (the date the license key is submitted )

* If the device with the license is kept in Inventory without being assigned to a Network, the license will not start to burn until 90 days after the license issued date.

YES. If the license is expired under the “PRO” feature plan, the device can still be functional as before the license expired, but it can not be configurable nor manageable from the EnGenius Cloud platform.

YES. When the license starts to burn from “activation date”, it will keep burning (countdown) until “Expired date” no matter if the user chooses which feature plans (Basic or RRO).
Every device comes with a one-year free “Pro” license for users to try on the “Pro” features, starting from the date the user registers the device to an Organization.